How We Work
Every engagement starts with understanding where your creative operation is now and where it needs to be. The specific mix depends on your situation, but the approach is the same: diagnose the real problems, build practical solutions, and make sure they stick.
1
Creative Ops Diagnostic
2-4 weeks
A comprehensive assessment of your team's workflows, stakeholder relationships, strategic positioning, measurement practices, and team health. Over 2-4 weeks, I audit your current operations, interview key stakeholders, and deliver a detailed scorecard with a prioritized roadmap for improvement.
The Diagnostic is structured around the Creative Ops Compass framework's five dimensions. You get a clear picture of where your operation stands, where the gaps are, and which changes will produce the fastest, most visible improvement.
Best for teams that know something's not working but need an expert eye to pinpoint where to focus first.
2
Fractional Creative Ops Leadership
3-6 month engagement
Embedded operational leadership for teams that need the function but don't have it. I join your leadership meetings, design workflows, build measurement frameworks, and coach your team leads. Engagements run 3-6 months at 15-25 hours per month, with the goal of building systems and capabilities that last after the engagement ends.
This isn't an agency (which executes without strategic ownership), a traditional consultant (who delivers a report and leaves), or a temp (who fills a seat without changing anything). It's a leader who works inside your team to build the operating model that makes your creative function run like the strategic investment it is.
Best for teams that need someone driving the operational strategy, not just drawing the roadmap.
3
Strategic Consulting & Workshops
Scoped per engagement
Targeted engagements for teams that have leadership in place but need outside expertise on a specific challenge. This includes workflow redesign, stakeholder alignment, building a value story for leadership, or navigating organizational change. Engagements are scoped as projects, retainers, or standalone workshops.
Whether it's a half-day workshop to align your team on a new operating model, a 6-week sprint to redesign your intake process, or ongoing advisory support as you navigate a restructuring, the scope is built around your specific situation and timeline.
Best for teams that have a leader at the helm and need a specialized partner for a specific initiative.
