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How We Work

Every engagement starts with understanding where your creative operation is now and where it needs to be. The specific mix depends on your situation, but the approach is the same: diagnose the real problems, build practical solutions, and make sure they stick.

Strategic Consulting & Workshops

Scoped per engagement

Targeted engagements for teams that have leadership in place but need outside expertise on a specific challenge. This includes workflow redesign, stakeholder alignment, building a value story for leadership, or navigating organizational change. Engagements are scoped as projects, retainers, or standalone workshops.

Whether it's a half-day workshop to align your team on a new operating model, a 6-week sprint to redesign your intake process, or ongoing advisory support as you navigate a restructuring, the scope is built around your specific situation and timeline.

Best for teams that have a leader at the helm and need a specialized partner for a specific initiative.

Fractional Creative Ops Leadership

3-6 month engagement

Embedded operational leadership for teams that need the function but don't have it. I join your leadership meetings, design workflows, build measurement frameworks, and coach your team leads. Engagements run 3-6 months at 15-25 hours per month, with the goal of building systems and capabilities that last after the engagement ends.

This isn't an agency (which executes without strategic ownership), a traditional consultant (who delivers a report and leaves), or a temp (who fills a seat without changing anything). It's a leader who works inside your team to build the operating model that makes your creative function run like the strategic investment it is.

Best for teams that need someone driving the operational strategy, not just drawing the roadmap.

Creative Leadership Coaching

Ongoing engagement,

scoped per client

The shift from creative practitioner to creative leader is harder than most organizations acknowledge. The skills that make someone an exceptional designer or art director are not the same ones they need to lead a team, manage stakeholders, and operate as a business partner to senior leadership.

I work one-on-one with creative leaders to bridge that transition, in private sessions where they can be honest about where they're struggling.

Best for CMOs and senior leaders who have promoted someone into a creative leadership role and want them to succeed there.

I work one-on-one with creative leaders to bridge that transition, in private sessions where they can be honest about where they're struggling.

Not sure which engagement fits?

Take the Creative Ops Compass Assessment for a scored breakdown of where your team stands, or book a strategy call and we'll figure it out together.

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Creative operations consulting for in-house teams

© 2026 In Focus Consulting LLC

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