Workflow & Production Operations

Why Revision Cycles Spiral Most creative leaders already know that excessive revisions aren't usually a quality problem. The bigger issue is clarity and communication: what was asked for, what "done" means, and how feedback gets delivered. They can diagnose the problem. Where it gets hard is building the systems that actually prevent it from recurring. The Brief Was Incomplete When a stakeholder submits a vague request, your team fills in the gaps with assumptions. Some of th

I recently audited a creative team's operations and found one weekly "status meeting" that had been running for three years. One hour, every Monday, 12 people in the room. No one questioned it, it was just how things worked. So I did the math. The Direct Cost Twelve people times one hour equals 12 hours per week. Over 50 weeks, that's 600 hours per year. At a fully loaded cost of roughly $90 per hour (salary, benefits, and overhead), that single meeting was costing the organi

Here's the math no one does Every interruption costs 23 minutes of refocus time. That number comes from research by Gloria Mark at UC Irvine, who studied how long it takes knowledge workers to fully recover after being pulled off task. Not 23 seconds. Not 2 minutes. Twenty-three minutes to get back into deep creative work. Now multiply that across your team. A designer working on a brand campaign gets pinged for "a quick social graphic." A video editor deep in a cut gets pull